hawkeyed
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Your data.Exactly as it is.

Analytics is only as good as the numbers under it. Hawkeyed copies your whole store, keeps it current, and counts it with one stated set of rules that every card, answer and report shares.

Install on BigCommerceFree to start. Read-only access.
Read-only accessHawkeyed never writes to your store
Every order since day oneYour full history, not a sample
Live within secondsWebhooks, plus a check every 3 hours
Your time zone and currencyDays end when your store's do
Built for BigCommerceInstalls from the control panel
A complete copy

Your whole history, not a sample.

The first import copies every order since your first, with every line, shipment, refund and customer, newest first so this month is ready early. While it runs, you can explore the six dashboards on an example store.

  • Measured before it starts, so progress only moves forward
  • Shows how far back into your history it has reached
  • Resumes where it was if anything interrupts it
Importing your storeJuniper Supply Co.

96%

About a minute left

  1. ConnectRead-only access approved
  2. Store and catalog56 products, 6 categories, 5 brands
  3. Customers27,209 accounts
  4. Orders52,880 orders, back to October 2023
  5. Refunds and the restCoupons, wishlists, subscribers
  6. 6Catch up and go liveWebhooks on, nothing missed
One definition

Which orders count, decided once.

Every card, chart, answer and report uses the same rules for what counts as a sale, what revenue includes and when a day ends. When a card can't follow a rule, it says so.

  • Counted orders and revenue, stated on every card
  • Refunds shown apart, never netted silently
  • Your currency and your time zone, everywhere
Counted ordersJuniper Supply Co.
  • Shipped, completed, awaiting fulfilment…
  • Partially or fully refunded (refunds shown apart)
  • Archived orders
  • Incomplete checkouts
  • Cancelled and declined

Revenue = order totals including tax and shipping, in your store currency. Days end at midnight in your store's time zone.

What Hawkeyed copies.Read-only, every field.

Orders

Every order with its lines, shipments, fees, discounts and options

Customers

Accounts, addresses, groups and newsletter subscribers

Products

Products, variants, prices, cost prices and reviews

Catalog

Categories, category trees and brands

Inventory

Stock per variant and per location

Refunds

Every refund, its items, amounts and reasons

Marketing

Coupons, promotions and wishlists

Store

Channels, order statuses, currencies, time zone and 20+ settings

The rules.In plain words.

Counted orders

Every order except archived ones and those left incomplete, cancelled or declined.

Revenue

The order total customers paid, including tax and shipping, in your store currency.

Refunds

Reported on their own, by the date they were issued, never quietly subtracted.

Currencies

Orders in another currency are converted at the rate recorded on the order.

Days

A day ends at midnight in your store's time zone, not the server's.

Units

Bundles are counted once: the bundle, not its components as well.

Live

Seconds

From a change in your store to the same change in Hawkeyed, through webhooks.

Checked

Every 3 hours

A reconciliation catches anything a webhook missed.

Budget

≤ 50%

Of your store's API allowance at any moment, read from BigCommerce's own limits.

Your data, answered.

How current is the data?
Seconds behind your store for most changes: BigCommerce sends a webhook, Hawkeyed fetches the full record. A reconciliation every three hours catches anything a webhook missed.
How far back does it go?
To your first order. The import copies your whole history, newest first, so recent numbers are ready while older years are still arriving.
Will it slow my store down?
No. It uses at most half of the API allowance BigCommerce gives your store at any moment, reading the limits from every response, and leaves the rest for your other apps.
Why might a number differ from BigCommerce's?
Usually because of what counts: BigCommerce's order count includes archived orders, and its revenue figures may net refunds. Hawkeyed states its rules on every card, so you always know what you're looking at.

Numbers you can believe.Because you can check them.

Install on BigCommerce
  • Your whole order history, imported in minutes
  • Six dashboards ready the moment it's done
  • Read-only: nothing in your store changes